Returns & Exchanges
At Jack and Jill Boutique, we want you to love your purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all boutique tags and protective liners are still in place.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing